November 1998
INTRODUCTION
This newsletter is mailed to Atlantic.Net members monthly
to provide information regarding what's going on here at Atlantic.Net. We hope to use it
to keep you better informed and to gather your input. We are working on being the BEST
Internet provider, and with your input we can get there!
Thank you for subscribing to Internet Connect
Company's Atlantic.Net!
LOCATIONS
A complete listing of our current POPs (Points-of-Presence)
is available. Remember that
you can use your account to dial-in from any of the cities where we offer local access (if
you go there on vacation, move, etc.). In addition, you may refer new users (family,
friends, etc.) who live in any of these cities for a free month of access.
GIFT CERTIFICATES
The holidays are fast approaching and many of you are
wondering what to get for the people you care about. Atlantic.Net gift certificates are
the perfect gift for any occasion, and are flexible enough to fit any budget. Gift
certificates are available in the following increments:
- 1 Month- $19.95
- 3 Months- $59.85
- 6 Months- $109.95
- 12 months- $209.95
Please call Member Services to order. Gift certificates come with a
copy of the Atlantic.Net Software Kit version 4.0, including Netscape Communicator.
Remember that Atlantic.Net has service throughout Florida, click here.
http://www.atlantic.net/cgi-bin/pops.pl for a complete list of cities we serve.
NEW MEMBERS
Last month Atlantic.Net acquired the dial-up subscribers of
Hankins Internet Services in Lake City and Citrus.Net in Crystal River. We would like to
welcome all of our new members in these areas. Please call our Member Services department
if you have any questions at all regarding your new account with Atlantic.Net. For more
information on this and other announcements from Atlantic.Net, please visit the news
release section on our Web site, located here.
ATLANTIC.NET ON
THE ROAD
Atlantic.Net representatives attended a meeting last month
of the Santa Fe Community College Computer Users Group in Gainesville. Discussion topics
included a general overview on how the Internet works, a brief history of our company and
ways that people can make optimum use of this wonderful medium. If you would like us to
attend a meeting of your business or civic group, please send e-mail to partners@atlantic.net. We need at least 30 days
advance notice and details about your group.
NETSCAPE SOFTWARE
Atlantic.Net has copies of our new Netscape Communicator
Kit available. If you are currently using Internet Explorer and you would like to try out
Netscape Communicator, please visit our Software Center to download it or call Member Services to request a copy
of the CD. The Netscape Kit i savailable for all operating systems, including
Macintosh.
WANT TO JOIN A
COMPUTER CLUB?
Computer clubs are an excellent way to learn about new
software and other technologies and to meet new people in your area. If you are interested
in joining a computer club we have compiled a list of computer user groups in the areas
served by Atlantic.Net. The list is not a specific endorsement of any
of the groups listed there. Rather, it is a resource for those members looking for a group
to join. If you are a member of a user group not yet on the list, please fill out the form
to add your group.
MEMBER SERVICES
Atlantic.Net Member Services Representatives are available
from 9AM to 9PM on weekdays and from 10AM to 6PM on weekends to assist you with any issues
(new accounts, billing questions, technical support, etc.) regarding your Atlantic.Net
dial-up account.
You may also visit our technical
support site for answers to many common questions. We are adding new information all
the time, so you may want to take a look at it often.
NETWORK OPERATIONS MAILING LIST
If you are technically inclined, and you want to stay
updated regularly on things that are happening with the network, we have a Network
Operations Center mailing list. If you want to subscribe to this list, please send a
message to atlantic-noc-request@atlantic.net,
with the word SUBSCRIBE on the first line of the message.
SURF'S UP...ON THE WEB
Atlantic.Net's Surf's Up newsletter is also available on the Web. You can view the current issue of Surf's Up as well as past issues.
THANK YOU!
Thank you for your continued business! If you have
any comments or questions about this newsletter, please let us know.
CONTACT INFORMATION
MAILING ADDRESS:
2815 NW 13 Street, Suite 201, Gainesville, FL 32609
PHONE NUMBERS:
Member Services Division (new accounts, billing questions, technical support and customer
service) 352-336-7716 or 1-800-921-9328
Business Office 352-375-2912 or 1-800-422-2936
E-MAIL ADDRESSES:
Commercial Sales sales@atlantic.net
Billing Inquiries billing@atlantic.net
Technical Support support@atlantic.net
Member Services service@atlantic.net
WEB ADDRESSES:
http://www.atlantic.net
http://support.atlantic.net
http://surf.atlantic.net
Copyright © 1998
Atlantic.Net. All rights reserved.