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Atlantic.Net Re-Launches Residential DSL
On October 25, Atlantic.Net re-launched Residential DSL service in a much broader area than before. Find out if you are eligible for service and price plans for high-speed DSL access reaching speeds of up to 1.5 Mbps. Read below to learn more about the Residential DSL.
Atlantic.Net Offices Closed For Thanksgiving
Atlantic.Net offices will be closed on Thursday November 24 and Friday November 25 in observance of the Thanksgiving holiday.
The offices will reopen on Monday November 28 for regular office hours. Member Services will close at midnight Thrusday November 24 and will reopen on midnight Saturday November 26.
The data center in Orlando will remain open during the holiday weekend for business customers.

Surfin' Safari:
Thanksgiving
Yay, Turkey Day! It’s time to celebrate and give thanks for all the wonderful things in life. Here are some Web sites to help you on your way to a successful Turkey Day:
• Include the kids in the holiday fun and engage their creativity with these craft ideas.
•
Indulge your holiday sweet tooth with these cookie, cake, and candy recipes and ideas.
• Learn about the history of the first Thanksgiving feast.
•
Need some help in the kitchen? Look here for easy directions on how to cook a turkey.
• Fix up the Fixin’s: Get more than 750 recipes to add to your family’s meal.
• Give the kids some entertainment with online holiday themed games.
•
Contact your local American Red Cross for information on how to get involved in a community service project.
•
Read Thanksgiving poems to help add a performance aspect to your special evening.
•
Make your own online holiday cards to send to relatives.
• Be sure to get the time schedule to watch the festivities of the Macy’s Parade.
Written By Tia Albright

Surfer Dude Answers
Your Questions
He's the PC professor, the gigabyte guru, the ruler of ROM. He's
Surfer Dude!
Q:Why do I sometimes get boxes with little red x's in them instead of a picture? Can I change this? — Nlw
A: Okay, Dude, these are called placeholders, and there are many reasons why this could happen:
1. The Show Pictures option is turned off in Internet Explorer. To correct this, open Internet Explorer then go to Tools, then Internet Options. Click the Advanced tab and under Multimedia, make sure that Show Pictures is check marked.
2.
The picture might be using a special program or "script," and your browser might not be configured to run it. To edit this, open Tools, then Internet Options. There will either be a Security tab or a Privacy tab. Choose whichever appears under Internet Options and carefully edit the features. I highly recommend you not lower any security settings without making sure you know exactly what it does.
3.
A security program has blocked those scripting options off. By "security program" I mean antivirus software or firewalls, which can include McAfee and Symantec products, among others. These programs will sometimes block scripting in an attempt to protect your computer, which might block some pictures from being shown. You’d need to edit the settings for the particular program, or contact their technicians for help.
Thanks for the question
Q: I get these notices in my e-mail from "Daemon mailer" and "postmaster" telling me that some e-mail I had sent failed or was undeliverable. The problem with this is it's mail I never sent to addies I've never heard of. What's up with this?
A: Dude, that’s a bad sign. Any time you’re getting returned messages that you don't remember sending, it's a pretty classic sign that your computer has been infected.
Here's what happens:
• You receive an email with an infected attachment.
• This attachment gets open or run by your computer, initiating the virus.
• The virus uses your computer to try to mail itself to people on your mailing list, address book, and sometimes either e-mail addresses it has stolen from another machine, or e-mail addresses it randomly makes up.
• When the e-mail messages it tries to send get rejected, there are the mailer-daemon failure notices that you get in your inbox.
• I'd definitely recommend you run a full virus scan on your machine. Once the virus is removed, the failure notices should stop.
Gotta go now. Surf's Up!
Got a Question?
If you're stumped by a technical conundrum,
just Ask
the Surfer Dude, and we'll share the answers in future issues.

Atlantic.Net Re-Launches
Residential DSL
On October 25, Atlantic.Net re-launched our Residential DSL Internet service.
According to Cindy Falck, project manager for Atlantic.Net, the new service is available in any BellSouth area.
The new Residential DSL is $39.95 a month and offers subscribers up to a 1.5Mbps speed, far faster than other competitors in the area.
To find out if you are eligible to sign up for our DSL service, visit our Eligibility Web page to learn more about what Atlantic.Net DSL service can do for you.
Also, for a limited time, sign-up for DSL service and receive FREE set-up fees and a FREE DSL modem.
Written by Ross Schmadebeck
Just in Time for the Holidays!
Receive up to $50 off after mail-in rebate when you purchase one of the following Kitchenaid Products. Offer valid through December 31, 2004. Items include the Kitchenaid 5-speed Blender, 5-cup Little Ultra Power Food Processor, Hand Blender and more! Don't miss this chance to save big on this selection of Kitchenaid items.

Tech Tip: Protect Your Computer
Computers have become one of the most important communication, recreation, and business tools in today’s society. Purchasing a computer system is an expensive investment and a large responsibility. When a computer breaks down many people dispose of that computer and purchase a new one. However, if taken care of properly, a computer can last many years.
Here are a few suggestions and precautionary steps that you can take to safeguard your computer:
Proper Ventilation and Cleaning
Heat is detrimental to a computer. It causes the computers internal components to deteriorate rapidly and may lower your computers speed capabilities. Place your computer on an open desk. If you have to put your computer in a closed cabinet, create air holes in the back and place a small fan in it to keep the computer cool.
Want to save some money? Cole said that computers and monitors are two of the largest users of electricity in most homes.
"It is probably best to turn off your computer just because it saves power," said Denise Cole, customer service supervisor. "A computer gets hot and it helps to save electricity."
Keeping your computer desk clean and uncluttered will also decrease heat. Use a compressed air can to blow dust and debris out of your keyboard and other parts of your computer. It's important to keep your desk uncluttered. Don’t stack papers or books on or near your computer, don’t allow food or drinks near your work station, and consider getting a monitor cover for when your computer is not in use and a keyboard cover if you have children.
Surge Protectors
A surge protector allows you to plug in several different electrical devices simultaneously and it helps to protect electronics from power surges. Using a surge protector will allow you to plug everything that you need in close proximity to your workstation and it will keep your computer from damage when there's power surges.
"Especially in Florida, it’s a good idea to have a surge protector because of the weather and frequent lighting," Cole said.
Cole also suggests that if your surge protector has already sustained several surges, you should consider getting a new surge protector because most aren’t equipped to handle more that a few powerful surges.
It's important to purchase your surge protector as soon as you purchase your computer because it will help protect it immediately and decrease the risk it will be damaged by a power surge.
Battery Backups
Battery backups are an uninterruptible power source that keeps your computer running for a short time when the main power is off. This device also protects your computer if it's hit by lighting. Having an uninterruptible power source allows you time to finish what you were working on and to shut your computer down properly.
"It's a good idea to get a battery backup if you can afford it because then you can finish whatever you’re doing even if the power goes out," said Cole.
Additionally, companies like APC have created software for computers that will save your current projects and then put your computer into a "sleep" mode if you are not there when the power goes off.
Although battery backup systems are a significant investment they can help to save your computer and protect it for the long run. It can also serve as a replacement for a surge protector but the number of plugs depends on the size system that you purchase.
Written by Tia Albright.

Mail
Atlantic.Net
2815 NW 13th Street, Suite 201
Gainesville, FL 32609
Phone
For sales, service, or support, please call:
• Toll-Free: (877) GO-ATLANTIC
(That's 1-877-462-8526)
• In Gainesville, FL: (352) 375-2912
E-mail
• Business Sales
• Residential
Billing Inquiries
• Commercial
Billing Inquiries
• Technical Support
• Feedback
Web
• Atlantic.Net http://www.atlantic.net
• Surf portal for members http://surf.atlantic.net
• Atlantic.Net Web mail
http://webmail.atlantic.net
• SpamScope junk mail filter http://www.spamscope.com
Other
Contact Information

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