March 2000
INTRODUCTION
This newsletter is sent to Atlantic.Net members each
month to provide information on what's happening here at Atlantic.Net. Our goal is to keep
you better informed and to get your input on topics of interest. We are working on being
the best Internet provider anywhere, and with your feedback
we will get there!
Thank you for subscribing to Atlantic.Net Internet Services!
EXPANDED
MEMBER SERVICES HOURS
We are pleased to announce that Atlantic.Net's Member Services
Department (1-800-921-9328) is now open Monday through Friday from 8am to 11pm
and Saturday and Sunday from 10am to 11pm to better serve our subscribers.
NEW SERVICE AREA ANNOUNCED
We are pleased to announce that Atlantic.Net service is now
available in the following area:
A complete listing of our current POPs (Points-of-Presence) is available here.
BUSINESS SERVICES
In addition to our consumer dial-up service, Atlantic.Net
has a complete line of business services for owners and managers. We can provide Internet
access, Web hosting and e-mail services for any sized company. For more information,
please visit our Business Services Web site
or call 1-800-521-5881.
ATLANTIC.NET ON THE ROAD
On Tuesday,
March 7th, Doreen Sabina will speak to the First Coast Family and Consumer
Sciences organization about current Internet issues including security, privacy
and the future direction of the Internet industry.
The presentation will be at Terry Parker High School in Jacksonville, FL
from 7-8 p.m. For more information
please contact Pamela Pierce at 904-693-7509.
On
Monday, March 13th Ryan Harris will conduct a class on HTML and Web design with
the Hernando Computer Club in Spring Hill, FL.
For more information please visit their Web
site or call Jerry Van Der Vlis at 352-686-9673.
On
Saturday, March 18th Ryan will be at the Pensacola Users Group meeting at 10am.
Please contact Richard Garrison at 850-453-1274 for details.
On
Tuesday, March 21st Ryan is conducting a general presentation on popular
Internet applications, such as how to effectively use search engines, e-mail
programs, as well as a brief discussion on Internet history. The meeting will be
held at the Tampa Bay Computer Society from 7:30pm to 9:00pm. Please contact Dave Dockery at 727-785-2511 or visit their Web
site for information.
If you would like to have us come to your next civic or computer club meeting, just send an e-mail here or call 1-800-422-2936, ext. 4388. At least 30 days notice is preferred but not required.
CHECKING YOUR ATLANTIC.NET E-MAIL
We encourage all of our members to check their e-mail periodically.
You can use Atlantic.Net Webmail to check
your e-mail from any Internet-connected computer, or through a variety of commercial
e-mail programs such as Netscape Communicator, Microsoft Outlook Express or Eudora Pro.
For more information about using or configuring your Atlantic.Net e-mail, please call our
Member Services department at 1-800-921-9328 or visit our Support Site.
If you would prefer to have us send important information, such as billing messages or service updates, to an e-mail address other than your primary Atlantic.Net mailbox, please send a note to our Billing Department or call Member Services with the information.
SIGN UP FOR DIRECT PAYMENT
If you normally pay your Atlantic.Net service fees by check,
you may want to consider changing your billing method to credit card or direct bank debit.
We accept Visa, MasterCard, Discover and American Express. Paying automatically is easy and saves money by paying monthly instead of
quarterly. For those members who would like to continue paying by check, you may choose to have your invoice sent via e-mail instead of
regular U.S. mail. For more information please click here or e-mail here.
For those who would like to pay by direct bank debit, the authorization form is available in Adobe Acrobat (.pdf) format. Just print out the form and follow the instructions on filling it out and sending it to us.
ATLANTIC.NET PARTNERS
Atlantic.Net has built relationships with local businesses
in the computer industry that can help you with many computer issues. Whether you need a
new modem or a brand new system, upgrades, repairs, or training, Atlantic.Net Partners can
help. To find the Atlantic.Net Partner nearest you, please click here.
MEMBER SERVICES
Atlantic.Net Member Services Representatives are available from
8:00am to11:00pm on weekdays and from 10:00am to 6:00pm on weekends, excluding major
holidays, to assist you with anything (new accounts, billing questions, technical
support, etc.) regarding your Atlantic.Net dial-up account.
NETWORK OPERATIONS MAILING LIST
If you are technically inclined and you want to stay updated
regularly on things that are happening with the network, we have a Network Operations
Center mailing list. If you want to subscribe to this list, please send a message to our NOC Request list, with the word
SUBSCRIBE on the first line of the message.
COMMENTS
Thank you for your continued business! If you have any comments or
questions about this newsletter, please address them to service@atlantic.net. To see what other subscribers
are saying about Atlantic.Net, please click here.
ACCEPTABLE USE POLICY
All Atlantic.Net members agree to abide by our Acceptable Use Policy (AUP)
as a condition of using the service. Please take a few moments to review this
important information.
ATLANTIC.NET CONTACT INFORMATION
MAILING ADDRESS:
Atlantic.Net, Inc.
2815 NW 13th Street, Suite 201
Gainesville, FL 32609
PHONE NUMBERS:
Member Services Division (new accounts, billing questions, technical support and customer
service) 352-336-7716 or 1-800-921-9328
Business Office 352-375-2912 or 1-800-422-2936
E-MAIL ADDRESSES:
Commercial Sales sales@atlantic.net
Web Design studios@atlantic.net
Billing Inquiries billing@atlantic.net
Technical Support support@atlantic.net
Member Services service@atlantic.net
WEB ADDRESSES:
http://www.atlantic.net
http://support.atlantic.net
http://surf.atlantic.net
http://studios.atlantic.net
Copyright © 2000 Atlantic.Net. All rights reserved.