July 1999

INTRODUCTION
This newsletter is sent to Atlantic.Net members each month to provide information on what's happening here at Atlantic.Net. Our goal is to keep you better informed and to get your input on topics of interest. We are working on being the best Internet provider anywhere, and with your feedback we will get there!

Thank you for subscribing to Atlantic.Net Internet Services!


NEW FEATURES ON THE WAY
Over the next few months Atlantic.Net will be announcing several new features for our customers. Some highlights:

• Web-based e-mail will allow you to check your Atlantic.Net mail from any computer in the world with Internet access and a Web browser.

HOLIDAY CLOSING
As a reminder, the Atlantic.Net offices will be closed Sunday, July 4 and Monday, July 5 in observance of Independence Day. Normal business hours will resume on Tuesday, July 6 at 9:00am. We hope all of our members have a safe and enjoyable holiday.

DOWNLOAD THE LATEST VERSION OF NETSCAPE
Get the latest version of the Atlantic.Net software package, featuring Netscape Communicator 4.5, on our Technical Support site. Communicator features the Netscape Navigator Web browser, as well as e-mail and Web authoring utilities.

ACCESSING ATLANTIC.NET
Has your access number changed? Do you travel outside your home area? Find complete listing of all our current local access numbers, organized by city, here. You can use your account to dial-in from any of the cities where we offer local access (if you go there on vacation, move, etc.). In addition, you may refer new users (family, friends, etc.) who live in any of these cities and earn a free month of access for yourself. Note: Travel features are not available to promotional account users.

STOP PAYING INVOICE FEES
If you normally pay your Atlantic.Net service fees by check, you may want to consider changing your billing method to credit card or direct bank debit. We accept Visa, MasterCard, Discover and American Express. When paying automatically there are no invoice fees and no quarterly payments. For those members who would like to continue paying by check, you may now choose to have your invoice sent via e-mail instead of regular U.S. mail. For more information please e-mail our Billing Department or visit the Billing Options section of our Web page.

For those who would like to pay by direct bank debit, the authorization form is now available in Adobe Acrobat (.pdf) format. You can download it here.

ATLANTIC.NET PARTNERS
Atlantic.Net has built relationships with local businesses in the computer industry that can help you with many computer issues. Whether you need a new modem or a brand new system, upgrades, repairs, or training, Atlantic.Net Partners can help. You will find a complete list of these local businesses, sorted by city, by clicking here.

COMPUTER CLUBS
Computer clubs are a great way to learn more about computers and the Internet and meet new people who share your interests. Atlantic.Net maintains a list of clubs at here. Please note that this is not a specific endorsement of any particular organization. For information on adding your club to this list, please send e-mail here or call 1-800-422-2936, ext. 4388

OTHER ATLANTIC.NET SERVICES
Don't forget Atlantic.Net also offers a complete line of other services, such as Web hosting, Web design and dedicated Internet access- all designed to increase productivity and enhance the image of businesses. If you would like more information on putting your company on-line or getting a high-speed dedicated Internet connection to your office, e-mail our Sales Department  or call 1-800-422-2936, ext. 4377.

ATLANTIC.NET ON THE ROAD
The Space Coast PC Users Group will be welcoming Atlantic.Net for the first time on Monday, July 26th at 7:30pm. The meeting will be held at the Central Brevard Library and Reference Center in Cocoa, Fla. Atlantic.Net representatives will be discussing how the Internet works, some troubleshooting techniques and how to get the most out of your Atlantic.Net connection. For much information about the club, please visit their Website.

On July 13 at 6:30pm, Doreen Sabina will be holding a seminar for members of the Educational Community Credit Union at Florida Community College of Jacksonville. Seating is limited. Call 904-360-7995 for reservations.

If you would like to have us come to your next civic or computer club meeting, just e-mail us. At least 30 days notice is preferred.


TECH TIPS
Tired of typing in your password every time you log in? Wondering how to keep inappropriate content away from children? How about setting up a personal or business Web page? You'll find convenient information on all these topics and more, organized in a convenient "how-to format", on our Web site. You will also find links to a variety of freeware and shareware programs for your computer. Just visit our Support Web site for more information. 

MEMBER SERVICES
Atlantic.Net Member Services Representatives are available from 9:00am to 9:00pm on weekdays and from 10:00am to 6:00pm on weekends, excluding major holidays, to assist you with any issues (new accounts, billing questions, technical support, etc.) regarding your Atlantic.Net dial-up account.


NETWORK OPERATIONS MAILING LIST
If you are technically inclined and you want to stay updated regularly on things that are happening with the network, we have a Network Operations Center mailing list. If you want to subscribe to this list, please send a message to our NOC Request list, with the word SUBSCRIBE on the first line of the message.

COMMENTS
Thank you for your continued business! If you have any comments or questions about this newsletter, please address them to service@atlantic.net.


CONTACT INFORMATION
MAILING ADDRESS:
2815 NW 13 Street, Suite 201, Gainesville, FL 32609
PHONE NUMBERS:
Member Services Division (new accounts, billing questions, technical support and customer service) 352-336-7716 or 1-800-921-9328
Business Office 352-375-2912 or 1-800-422-2936
E-MAIL ADDRESSES:
Commercial Sales sales@atlantic.net
Billing Inquiries billing@atlantic.net
Technical Support support@atlantic.net
Member Services service@atlantic.net
WEB ADDRESSES:
http://www.atlantic.net
http://support.atlantic.net
http://surf.atlantic.net

Copyright © 1999 Atlantic.Net. All rights reserved.