New Toll-Free Support Line Saves You Time!
As a result of Atlantic.Net's recent acquisition of Feature Price, a Web hosting company with about 40,000 customers, our call volume into the Member Services call center has increased. But rest easy! We want to ensure that you receive the customer care that you deserve and are used to getting from Atlantic.Net. That's why we've created a new toll-free support line that will route your calls directly to Member Services. When you need tech support or customer service, please call (800) 521-5748 to ensure that your call is answered as quickly as possible.


Atlantic.Net Offices Closed on Independence Day
Atlantic.Net's offices and Member Services call center will be closed on Friday, July 4th for Independence Day. The call center will re-open at 12 a.m. on Saturday, July 5th. The Network Operations Center will continue to be monitored during this time. Have a safe and happy holiday!




It's A Big Mac Attack!
You love your Macintosh, but sometimes it may seem like the computer industry is ignoring your needs. Not true. We've got an update on some of the latest software available to Mac users everywhere.

• On June 14, Apple Computers released the newest version of its award-winning program Final Cut Pro 4.0. The software is used for producing and creating movies on the computer. How does Apple improve on its renowned editing software? Well, to start, the company added more than 300 new features, including enhanced audio editing capabilities with multi-track audio mixing and multi-channel audio output. Apple also added three new application programs for Final Cut Pro 4. One of the programs, "Soundtrack," lets users create their own music. The program costs $999, or $399 to upgrade from an earlier version.
• In other Apple news, the new iTunes Music Store has been a hit. With an Apple iPod digital music player, users can instantly download an album for $10 and a song for 99 cents.
• For more Apple gear, visit the Mac Warehouse where you'll find the latest software and accessories.

Written by Jacob McCrea


July Explodes with Comeback Movie Heroes
Fourth of July fireworks may not be the only thing exploding this month as movie moguls introduce us to new action heroes and a dose of sequels featuring old favorites. Whether the planet is being saved by a muscle-bound robot or a crafty rich girl, these July movies all have something in common — heroism.

• On July 2, Arnold's back in Terminator 3: Rise of the Machines. The T-1000 (Schwarzenegger) returns to protect now 22-year-old John Conner from the newest kind of Terminator, T-X. It's been 10 years since the T-1000 successfully defeated John's would-be assassin, but will he be able to save Conner this time?
• On July 9, don't miss Johnny Depp as Captain Jack Sparrow in Pirates of the Caribbean: The Curse of the Black Pearl. Sparrow's a happy sailor until his nemesis, Captain Barbossa (Geoffrey Rush), steals his boat and the black pearl, attacks Port Royal, and kidnaps Elizabeth Swann (Keira Knightly), the governor's daughter. Sparrow teams up with Will Turner (Orlando Bloom) to rescue Swann and reclaim the pearl, but the rescue proves perilous because of a curse that turns Barbossa and his crew into living skeletons under the moonlight.
• On July 18, narcotics detectives Mike Lowrey (Will Smith) and Marcus Burnett (Martin Lawrence) are back in Bad Boys II to stop a drug lord instigating a territorial war for Miami's drug market. Tensions mount between the partners as Lowrey falls for Burnett's sister, Syd.
• On July 25, Angelina Jolie is back again in Lara Croft Tomb Raider: The Cradle of Life. Using any method of transportation she can, including jet skis, motorcycles, and horses, the sultry superwoman must find the mysterious cradle of life before her enemies do.

Other July flicks:
July 2
• Legally Blonde 2: Red, White & Blonde (Reese Witherspoon)
• Sinbad: Legend of the Seven Seas (voices of Brad Pitt and Catherine Zeta-Jones)
July 11
• The League of Extraordinary Gentlemen (Sean Connery)
July 18
• How to Deal (Mandy Moore)
• Johnny English (Rowan Atkinson and Natalie Imbruglia)
July 25
• Buffalo Soldiers (Joaquin Phoenix and Ed Harris)
• Seabiscuit (Tobey Maguire)
• Spy Kids 3D: Game Over (Antonio Banderas)
July 30
• Gigli (Ben Affleck and Jennifer Lopez)

Written by Jeremy Rottgen



Surfin' Safari: Fun for the Fourth
Whether you need new ideas for your Independence Day backyard barbecue or just some fun Fourth of July facts to share with your friends, you can learn more about celebrating our nation's birthday on the Internet.
• If you haven't brushed up on American history in a while, check out A Capitol Fourth for a quick refresher on why we celebrate our nation's independence on this day.
• Every American should learn the correct way to fly the flag — especially on Independence Day. Visit Holidays on the Net to learn proper flag etiquette.
• Planning a party of your own? Go to All About Parties and Gifts for links and tips for the perfect Independence Day celebration.
• All that studying is bound to make you famished! Check out All Recipes for gobs of recipes and meal plans to stem that holiday hunger.
• Top off your holiday meal with help from Glowport. Mix up a little Fourth of July in a martini glass.
• What would the Fourth be without massive fireworks displays? Check out Festivals.com for a national listing of some of the best the U.S. has to offer.
• If you're choosing to have your own fireworks display, remember, safety first. Check on correct fireworks launching procedures and safety tips at The National Council on Fireworks Safety.

Written by Jacob McCrea



Surfer Dude Answers Your Questions
Last month, we invited you to ask Surfer Dude, our resident technical guru, your burning questions about the Internet. Well you asked ... and the guru responded.

Q: I'm tired of all the junk e-mail I'm getting when I download. It's a waste of my time to have to delete 40 to 50 messages. Does Atlantic.Net have any filters that can help?
A: Dude, just like no one likes those annoying telemarketers that call when we're sitting down for a Dagwood sandwich, nobody can stand those hundreds of spam e-mails that end up in our inboxes. Fortunately, Atlantic.Net has a righteous filter called SpamScope that's designed to stop those advertisements in their tracks! You can reach SpamScope in two ways: either type http://www.spamscope.com into your Web browser or, if you're logged into your Atlantic.Net Webmail, click the SpamScope icon on the top menu bar. Use these steps to activate this totally awesome filter:
• Log in with your Atlantic.Net username and password.
• Check the box next to "Enable SpamScope for this account."
• Under General Options, Spam Delivery, select what you'd like the filter to do once it's caught spam.
• Under "Possible Spam" Warning, you can decide whether or not to have SpamScope alert you in the subject line of potential spam.
• Under Convert Spam to Text, you decide whether or not SpamScope removes the HTML coding from potential spam to free up more space in your mailbox.
• Under SpamScope Strength, you can choose to set your protection level to Optimal or click on the "Set Custom Level" link and choose one of 20 settings for your filter. The lower the number, the stronger the filter. Beware that setting your filter to one may filter out legitimate mail, while setting it to 20 will probably stop only the harshest spam. The default setting is at 10, and we recommend you begin here and experiment with the levels if you're dissatisfied with the results.
• Finally, dude, always click the "Update Settings" button to save your changes. You can visit SpamScope anytime to change your settings. Keep it real, mohn! — SD

Got a Question?
Whether you're stumped by a technical conundrum or just can't figure out where to store your phone numbers, just Ask the Surfer Dude, and we'll share the answers in future issues.




Fire and Ice for the Fourth!
The Fire and Ice Thermos Grill by Char-Broil is a go-anywhere, cook-anything grill-and-cooler combo that puts a whole new spin on eating and drinking outdoors. Sure to be a huge hit at the next cookout, camping trip, or tailgating event, the Grill 2 Go features a propane-fueled grill ingeniously mounted above a 10-gallon insulated cooler that has plenty of room for cold drinks. Find more great summer bargains at The Surf Shop.

Tech Tip: Get Online Help With Your PC Problems
You already know you can get help with your dial-up problems 24 hours a day, seven days a week through Atlantic.Net's technical support team. But suppose your screen is slowly shrinking and you fear that, in a week, you won't even be able to read the large print. Ready to toss your PC out of your second-story window because it's not operating properly? Well, before you launch your laptop across the lawn via slingshot, try getting some help online.
• Like many computer companies, Dell has online support for their home and business customers. To reach them, simply go to Dell.com and click on support. Register your product and get a username with a password to access the online support.
• Apple also features an online support team to help you when you need it.
• If you can't get an answer from the makers of your computer, then services like Live Repair offer live technical support for $99 per year or $12.50 per problem. Liverepair.com technicians are available 24 hours a day, seven days a week.
• You can also post your problems at Google Groups or Experts Exchange and elicit responses from people who have had similar problems or know how to help.
• 5 Star Support is a volunteer-run support Web site that offers free technical support, tips, and tutorials. The Web site provides a great deal of troubleshooting and technical information as well.
• Of course, if you just can't deal with the reality of your computer anymore, you can visit Tech Tales or The Technical Support Nightmares Homepage and chuckle at how other folks deal with their computer problems.

Written by Jeremy Rottgen

Got a question for Atlantic.Net's Technical Support team? E-mail us at support@atlantic.net.






Expand Your Service Set: Become a Virtual ISP
No matter what products and services your company offers, you can expand your service line and earn extra money with Atlantic.Net's Wholesale Program. The program enables your business to become a national Internet service provider (ISP). As a private-label "virtual" ISP, you can resell Atlantic.Net’s industry leading dial-up service as your own and retain the retail markup on the wholesale cost. Regardless of your technical abilities, you can start offering service throughout the United States and in Canada almost immediately. Just take a look at what's in it for you.

• Unlimited Profit Potential Millions of customers nationwide are paying up to $24.95 each month for Internet access. As a wholesale customer with Atlantic.Net, your company will have the opportunity to cash in. As your subscriber list grows, so will your profits.

• Free Advertising Each time a subscriber sends an e-mail, the recipient will see your company's domain name, which drives additional traffic to your Web site.

• Diversify Your Business You could generate a steady stream of new revenue from ISP services when your traditional sales are slow. And as we all know, diversifying your business is critical to long-term success.

• No Telco Hassles One of the most time-consuming tasks of running a network is when problems occur with the local telephone company. However, when you become a wholesale customer, Atlantic.Net handles all the network issues, allowing you to focus on growing your subscriber base — and your revenues!

• No Overhead Installing and maintaining a network is a capital- and time-intensive project. Atlantic.Net wholesale customers can provide service to thousands of subscribers and operate with as few as one technical support representative and a part-time billing assistant.

To learn more about Atlantic.Net Wholesale Services, call (800) 521-5881 or e-mail wholesale@atlantic.net.





Mail
Atlantic.Net
2815 NW 13th Street, Suite 201
Gainesville, FL 32609

Phone
For sales, service, or support, please call:

• Toll-Free: (877) GO-ATLANTIC
(That's 1-877-462-8526)
• In Gainesville, FL: (352) 375-2912

E-mail
• Business Sales
• Residential Billing Inquiries
• Commercial Billing Inquiries
• Technical Support
• Feedback

Web
• Atlantic.Net http://www.atlantic.net
• Surf portal for members http://surf.atlantic.net
• Atlantic.Net Webmail http://webmail.atlantic.net
• SpamScope junk mail filter http://www.spamscope.com

Other Contact Information

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