E-Mail Hoax NOT From Atlantic.Net Billing Dept.
WARNING: If you receive an e-mail with a subject line reading: "atlantic.net 's accounting dpt notice" or something similar, do NOT open it!!!!

Some Atlantic.Net members have reported receiving a Trojan-infected e-mail with the following message: "Internet Billing Notice. Please press "open" and read the attached Billing Notice. Note if you do not read this withing 24 hours we at atlantic.net regret we will have to terminate internet service."

Our billing department has sent out no such e-mail
notification. We regret any inconvenience this has caused our members and are grateful to those members who brought this to our attention.

If you suspect your computer may be infected, please run a virus-scanning program from a site such as Trend Micro or Symantec to detect and remove the Trojan from your machine. You can learn more about the latest viruses that may affect you by visiting Surf, the portal for Atlantic.Net members.



E-Mail Hoaxes: Catch Them Before They Nab You
Junk mail certainly didn't take long to move from the corner mailbox to your e-mail inbox. And those offers for cheap prescription drugs, plastic surgery, pornography, and "unbelievable" deals aren't the only e-mails designed to clog up electronic mailboxes in a matter of moments.

Also circulating out there are e-mail hoaxes. One good indicator that you've received an e-mail hoax is when the message prompts you to forward it to as many people as possible, usually within the next hour. Hoaxes generally contain three elements: a hook, a threat, and a request.

To hook you in, an e-mail hoax will play on your greed, your sympathy, or your concern for your loved ones' safety. It will threaten you with bad luck, play on your guilt, or label you a fool for not participating. And, of course, it will request that you forward it to your friends and family. By forwarding these hoaxes, you make yourself and others vulnerable to more spam and possible virus attacks.

What follows are some examples of recent e-mail hoaxes:
Gift Certificate from Applebee's
"If You Believe in God" Chain Letter
Licked Envelope Cockroach Infestation
WTC Sympathy Hoax
Target and Vietnam Veterans

If you have reason to believe an e-mail you received is a hoax, you're probably right. So, check it out before forwarding it on. And don't forget, it's possible for e-mail with attachments to contain a computer virus or worm. The best way to avoid downloading a virus is never to open files from people you don't know and never open files when the sender doesn't specify what attachment is included. Also, beware that many viruses attach themselves to all outgoing mail — without the sender ever knowing that they have inadvertently spread the virus.

To avoid spam, don't give out your e-mail address online without studying the site's privacy policy, and delete
e-mail from senders you don't know. Finally, use Atlantic.Net's SpamScope to eliminate e-mails from unwanted addresses and reduce your risk of downloading infected files.

Written by Ross Schmadebeck




Surfin' Safari: Sweets for Your Sweetheart
This Valentine's Day, why not set your special someone's heart to jumping with a unique gift that shows exactly how you feel.

Gift baskets can offer a wide range of sweet and savory surprises for your sweetie.
• Delight him ... or her ... with red hot or romantic lingerie for that special evening together.
Roses show that special someone your sentimental side.
• Bring out his inner monster, cookie monster that is, with these sweet treats.
• You may just replace diamonds as your girl's best friend, with jewelry designed to dazzle her.
• With monogrammed items all the rave, engraved gifts commemorate and immortalize any holiday.
• There's no excuse to forget about your mom when you can send flowers anywhere in the U.S.
• Since Valentine's Day falls on a Saturday this year, why not book a weekend getaway for some fun in the sun.
• Don't break your Romeo's New Year's resolution by giving high-calorie confections. A book from his favorite author might be just what he's looking for.
• When in doubt, choose the right music and make her feel truly blessed to call you sweetheart.

Written by Ross Schmadebeck



Surfer Dude Answers Your Questions
He's the PC professor, the gigabyte guru, the ruler of ROM. He's Surfer Dude!


Q: Everybody's got a problem. Mine has to do with the size of the icons on the desktop. Frequently ... not every time ... when I turn my computer on, the icons on the desktop come up very large, much too large for regular use. I restart and they come up "regular" size. Any suggestions? Thanks. — JM


A: Mohn, icons can be such a pain sometimes. But this almost sounds like a problem with the resolution being used by your video card. Here's one way to test this theory:

• The next time the icons appear too large, right-click on any blank area of your desktop.
• From the menu that appears, choose Properties.
• Choose the Settings tab, and write down the Screen Resolution you see here.
• Repeat this procedure when the icons appear normal size.

If the resolutions are different, then it sounds like the video card in your machine might be having some problems. If this is the case, one suggestion would be to download the latest drivers for your video card, because if it's a software-based problem, this might fix it. However if it is hardware-based, the card itself might need to be replaced.

If the screen resolution in each instance is exactly the same, it would indicate that the Windows operating system might be experiencing a few glitches. Should this be the case, Microsoft has technical help available for free via e-mail, and they might be able to pinpoint the problem for you. As this lies outside the realm of Internet technical help, our Call Center would be unable to assist you. However, both Microsoft and the maker of your video card should have extensive help files available online. Also, should you require any assistance in replacing hardware, both the hardware maker and a local computer technician can be invaluable.


I'm stoked dudes and dudettes! Surf's up, and I'm off to catch some gnarlatious action! — SD


Got a Question?
If you're stumped by a technical conundrum, just Ask the Surfer Dude, and we'll share the answers in future issues.


Deeper Than
the Ocean

This Valentine's Day, hide his gift in a wine and cheese basket, light some candles, dim the lights, and ask him to chill the wine. When he opens this customizable Message in a Bottle from Personal Creations, he'll know just how deeply you care. You'll find other great gift ideas at The Surf Shop.

Choose a department:
Apparel & Accessories
Books, Music & Movies
Computers & Electronics
Flowers, Gifts & Cards
Food & Entertaining
Health & Beauty

Home & Garden
Jewelry & Watches
Office & School Supplies
Pets
Sports & Outdoors
Toys & Games
Travel & Auto



Tech Tip: Digital Domination

Nowadays, even Kodak is shifting its primary focus from film cameras to digital. If you're looking to join the millions of digital camera owners out there, these tips should help you choose the right camera and get the best pictures for your budget.

• Digital cameras are specified by the number of megapixels. Simply put, a megapixel is the number of pixels a camera can take per inch of photograph. Think of the whole dpi thing with printers. Same concept.
• Bigger is better. I know it sounds cliché, but when it comes to digital photography, the more megapixels, the sharper the image. That's not to say 2.1 megapixels is bad, but if you want to print an image larger than a 5" X 7" print, then you're going to need more megapixels. 4.1 or 5.1 should do nicely.

Card type also distinguishes one digital camera from another. Different cameras use different cards, like Compact Flash, SmartMedia, Memory Stick, and more. Don't be afraid of all these memory options. Just remember, the bigger the card (i.e. 256 MB versus 128 MB), the more pictures you can save on it.
• Zoooooooooom. Try to find a digital camera with both optical and digital zoom capabilities. The larger the optical zoom, (i.e. 4X or 10X), the less likely it is you'll need additional lenses.
• A memory card reader is essential. Most cameras can directly connect to your computer, but without rechargeable batteries or an AC adapter (both can cost an extra $50 each), you're going to waste the energy of your disposable batteries. For $15, a memory card reader for any card type can download the images to your computer without wasting precious battery power.
• Print from home. Digital photography allows the photographer to print images at home with your color printer. But some companies are making printing an "anywhere" option. Canon recently launched their "85-second photo lab" where their compact portable printer connects directly to your camera anywhere, anytime, without the need for an outlet.
• Nothing beats the original. Noritsu, a division of Kodak that makes commercial photo lab equipment, has just launched a new type of photo lab. Their new photo printers can print images from digital media the same way as from negatives. The result is a digital photograph as authentic as a standard photo. Not every photo lab has this technology, so if you find one that offers it, take advantage. The cost is usually the same, if not cheaper, than printing the images at home. Plus, they look and feel like real photos.

Written by Ross Schmadebeck


Got a question for Atlantic.Net's Technical Support team? E-mail us at support@atlantic.net.





Business Advances for the Traveler
For most businesses, small or large, traveling is necessary on some level. Whether to meet new clients, deliver purchases, or simply travel from work to home, technology has made it possible to move about the world and never be out of touch.

Can You Handle It? APC's TravelPowerCase is a all-in-one charger. Besides having the ability to carry everything, including PDAs, laptops, cell phones, and more, this bag lets you recharge all of your accessories using one outlet. A Universal Power Adapter connects to airline, auto, or standard AC power outlets.

Mobility is the Name of the Game. Laptops recently entered a new stage of mobility. Not only does the Pentium M chip allow these portable machines to conserve battery power and generate less heat, it provides an installed wireless network card. Just sit down, turn it on, and connect to any wireless network.

Back It Up! Tired of floppy disks that can't even hold image files? Sick of CDs that scratch too easily? Thanks to portable memory drives, travelers can easily take up to 256 MB of files with them and connect to any computer via a USB port. Some devices are as small as a keychain! Small, stylish, and reusable, mini memory drives are the perfect way to protect and transport your data.

Why Not Web Host? When you need to show a client your product information or services, consider simply uploading your files to your Web space. Atlantic.Net's Unlimited Dial-Up account includes 15 MB of storage space that can be accessed anywhere, anytime via any connection to the Web. Need more room? Check out Atlantic.Net's variety of Web hosting packages to fit any company's needs and budget.

For more information, check out Atlantic.Net online, e-mail sales@atlantic.net, or call (877) GO-ATLANTIC
(that's 1-877-462-8526).

Written by Ross Schmadebeck






Mail
Atlantic.Net
2815 NW 13th Street, Suite 201
Gainesville, FL 32609

Phone
For sales, service, or support, please call:
• Toll-Free: (877) GO-ATLANTIC
(That's 1-877-462-8526)
• In Gainesville, FL: (352) 375-2912

E-mail
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Technical Support
Feedback

Web
• Atlantic.Net http://www.atlantic.net
• Surf portal for members http://surf.atlantic.net
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• SpamScope junk mail filter http://www.spamscope.com

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Atlantic.Net@Home
E-mail Hoaxes
Surfin' Safari: Valentine's Day Gift Ideas
Ask Surfer Dude
Tech Tip: Digital Domination


Atlantic.Net@Work
Business Advances for the Traveler


Contact Us


Who's on the Line?

It's Murphy's Law really. You've waited over an hour and a half for that important phone call. Now, just as you step out of the restroom from the break you simply HAD to take, you hear the last ring fade away. You rush to the phone too late, and does the caller leave a message? No way! Was it the call you were waiting for? How will you ever know?

Well, you've got caller ID, that's how. All you have to do is take a look at your caller ID box, and voila! You'll see the number displayed — and even the name of the caller if you have caller ID deluxe!

To learn more about how to use caller ID on your phone, contact your local service provider. Atlantic.Net Broadband offers this calling feature, and many more, FREE with its Street2Street Deluxe local calling plan. Call (800) 250-3443 or visit Atlantic.Net Broadband for details.