Related Reading

Stopping Spam

This is a book about spam — unwanted e-mail messages and inappropriate news articles — and what you can do to prevent it, stop it, and even outlaw it. It's a book for people who have seen their mailboxes fill up with useless messages and unsolicited advertisements, and who are tired of footing the bill for them in their Internet service charges.



Better, Faster E-mail: Getting the Most out of
E-mail

This effective guide to getting the most of this valuable tool offers straightforward advice on all the essential skills: sending quick messages, overcoming problems with attachments, "netiquette," coping with a flood of e-mails, keeping a hard copy, maintaining privacy, and how to get information across fast.



Removing the Spam: E-mail Processing and Filtering

The Underground Guide to Computer Security: Slightly Askew Advice on Protecting Your PC and What's on It

Business E-Mail: How to Make It Professional and Effective




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Roasting E-mail Spam

Offering gadgets, love connections, and free money, spam is increasingly congesting the electronic lines of communication between individuals and businesses.

But what is spam? How do spammers get your address? And how can you keep from being spammed?

The Nature of Spam Spam is defined as any type of unsolicited e-mailing. Moreover, spammers, the faceless raiders of e-mail accounts everywhere, usually deceive you by adding fake headers to the messages they send you.

In the end, the accumulation of these useless messages can, depending on your Internet service agreement, cost YOU money.

A Nose for Addresses Using "scanners" designed to search the Internet for e-mail addresses, spammers get most of their lists from discussion groups, personal Web pages, and other places where your address is visible. They later sell these lists to other merchants a.k.a. Internet sewer rats.

What You Can Do: The Basics

• Keep two e-mail accounts: a personal address that you give to only a few and a public address for everything else, including newsgroups.

Set up filters on your e-mail editors to weed out these annoying messages or purchase software to aid in your battle.

• Finally, if you do receive spam, NEVER respond to the remove lists that come with these messages. By responding, you are only telling the spammer that the account is active, and the spamming will probably just get worse.

What You Can Do: Advanced Techniques

If you are resolute in stopping spam, you can actually complain to the Internet service provider used by the spammers.

• First, however, you must pinpoint where the spam originated by reading out the full header. Services like Spamcop can help you identify the responsible party and lodge a complaint for you.

• You can also support legislation seeking to make spam illegal.


Written by Jorge Aguilar

Want to voice your concern over spam? E-mail us!
On the Web

Coalition Against Unsolicited Commercial E-mail

Fight Spam on the Internet

Federal Trade Commission: 12 Scams Most Likely to Arrive Via Bulk E-mail

The Core Rules of Netiquette

The Proper Netiquette

You don't need the manners of a duchess when surfing the Net, but it's important to remember a few rules while communicating online:

•TRY NOT TO USE CAPITAL LETTERS
when sending e-mails, adding messages to a discussion group, or joining a chat room. It comes across as SCREAMING!

•Be concise when sending messages. Nobody wants to read lengthy sentences. When writing an e-mail, be sure to use specific subject lines.

•Avoid offensive language. Try to stick to the general topic of discussion. Insulting someone (called flaming) in a chat room, for instance, might get you booted off that room.

•Use emoticons in your messages when appropriate. Remember it can be difficult to recognize when you are being humorous or sarcastic.

•Remember the golden rule. Just e-behave toward others as you would have them e-behave toward you!
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